EVOLUTION OF TRUCKING: HOW TECHNOLOGY IS IMPACTING THE INDUSTRY AND THE LIVES OF TRUCK DRIVERS/OWNERS

Proper utilization of technology has now changed almost every industry. Whether it is a bike ride or food or parcel delivery, the general public has been getting acquainted with various new services like this for the last 5-6 years. In addition to such new app-based services, many traditional services have undergone major changes as a result of the use of technology. Following such a trend, the truck industry has also undergone a change, when the “Truck Lagbe” app was first introduced. 

No one involved in the truck industry has ever thought that there could be an app-based service for truck rentals or truck trips. But the industry began to change about 6 months after the release of the “Truck Lagbe” app. Gradually a large part of the trips of this industry is now being done through the app and truck owners are also feeling comfortable to take a trip from the app.

The use of apps in this traditional industry has changed the lives of the people involved. The truck owner or driver brother who used to sit in the stand for the trip, is now getting the trip in his palm! Let’s get to know directly from 3 truck owners about how much they are benefiting from the use of technology in this sector. We are highlighting their experiences directly in their words:

Alim bhai

“I started my business in 2017 with two pickup trucks of 1 ton 7 feet. I started my business immediately after purchasing the vehicles, I had a slim chance of getting trips as I didn’t have any prior business connections. So I used to take my pickups to the stand; those who became owners from being drivers, were the ones who gave us trips as they had prior connections with businessmen. I used to wait to see when they would give us trips.”

What kind of problems did you face in business before?

If you are asking me about the problems I faced in my business before, I would say, getting trips was a real concern. It’s time consuming to establish yourself in this business if you are a newbie in this sector. Due to the presence of the app, this problem has been solved. 

What are the benefits that you are getting by taking trips from the app?

“Since the arrival of the Truck Lagbe app, the biggest benefit that I’m getting is, I’m being able to take trips by myself. I don’t have to stay at the stand all day long anymore. Now I can get trips whenever I’m active on the app. 

By the grace of almighty Allah, I have 8 vehicles now. I’ve come a long way by taking trips from the Truck Lagbe app. In the last 3 months, I have purchased two more vehicles. I wouldn’t have such courage to purchase new vehicles if there were no business via the app.”

Siddiq Bhai

“Things have definitely changed – I’ve never thought that I’ll use a smartphone all the time. I used to think that a button phone would solve everything, I’ll be able to get trips using it. Since arrival of Truck Lagbe, I’m thinking differently” 

What type of problem did you face earlier in your business?

“Earlier, I had to wait for trips in a stand. Now, let’s say that I’m going for a trip in north Bengal. Prior to going for that trip, I search and arrange for a return trip using the app. Hence, I don’t need to wait for trips anymore once I go there. Long ago, I used to keep my drivers on loop via call and urge them to take trips as soon as they reach their destination.”

What are the benefits that you are getting by taking trips from the app?

“Since using the Truck Lagbe app, I don’t need to distribute my visiting card here and there. The communication channel has become easier, and I can get trips sitting in one place. Now I don’t have to wait for anyone. I’m searching for my own trips by myself, and there is no discrepancy regarding commission money.”

Hashim Bhai

“I would say that this is a revolutionary development. Did anyone ever think that such a change would come in the truck business? I’m taking trips while sitting in my home; customers are accepting the trips once I let them know about the fare.

2-3 months after buying the pickup, I found out about “Truck Lagbe” through my son. Then I went to Truck Lagbe’s office to learn how to use the app. Since then, I’m trying to take trips on a daily basis.

Ever since I was working, I wanted to buy a pickup, as I wanted to do business. However, I didn’t think I would be able to handle this business so well after retirement.”

What type of problem did you face earlier in your business?

“Actually I haven’t been in this business for a long time without the app. However, the few months I tried taking trips without the app, I did not get enough trips because there was no known medium.”

What type of benefits are you getting now?

“It’s very tough to do trucking business for someone of my age. You have to get acquainted with a lot of people, and often quarrels happen. But I would say that due to the Truck Lagbe app, I am being able to avoid such hassles by the grace of almighty Allah. Most of the shippers are well behaved.

I wouldn’t be able to run my business without taking trips using the app.  I don’t have the age to go to the stand and supervise, and check if the driver is taking the trip properly? Now I’m taking the trip by myself and letting the driver know. I’m able to supervise everything easily. Without the app, it would have been impossible.” 

Influenced by technology, many more like Alim, Siddique and Hashim Bhai are adapting to this new change.  If you, like these brothers, want to take your truck business forward with the help of technology, join the “Truck Lagbe” network today and move forward on the path to prosperity. In order to register your truck and start taking trips, download the Truck Lagbe Owner app now: